Privacy Notice

Privacy Policy
We, Jawel Paints (West Midlands) Ltd and understand the need to keep confidential any information provided by our customers. We do not sell, exchange or rent your personal information to others. We are committed to protecting your privacy. We endeavour to keep this information secure as possible. For your added security and peace of mind we use a specialist third party to handle credit card transactions for the processing of payments. It is important that you keep your own computer secure and do not pass on your details, password, credit card information to a third party who might try to misuse your account with This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our Terms and Conditions page)

Type of information collected.
When you order we need to know your full name, UK delivery and invoice address if different, with full post codes for both, telephone number and a valid e-mail address. This allows us to process and fulfil your order, carry out credit checking and notify you of your order status. Telephone number(s) are used so that we can contact you easily if required. We offer no credit facilities. In addition we collect your email address and name if you wish to sign-up for the newsletter, and further details as you submit them for use on the site. We will from time to time send you an e-mail on new services or products offered. You can at any time unsubscribe from these e-mails if you so wish.

How do we use your information?
We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you about your order, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content. We may use other companies to provide services on our behalf, including packaging, mailing, delivering, and the payment of purchases. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose. We may undertake a search with third-parties for the purposes of verifying your identity and the details you have submitted as part of your order. To do so these third-parties may check the details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.

In Addition
If you have opted to receive our newsletter then we may send you offers for goods or services from our company. If you do not wish to receive this information, please let us know by e-mailing us at, or by directly amending your account on the site, or by not ticking the opt-in box on our checkout page before submitting your order.

Cookies are small text files that a web site transfers to a site visitors hard disk or browser for added functionality, or for tracking web site usage. We use cookies to help identify repeat visitors, and to display to them products and offers best suited to their viewing pattern. Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. However you may find that certain elements of the site function incorrectly if cookies are not enabled on your browser. The information we learn from customers helps us personalise the shopping experience at

Jawel Paints (West Midlands) Ltd &